Privacy Policy

This Privacy Policy explains what personal data Walinko collects, why we collect it, how long we keep it and the choices you have. Walinko is operated by Nexify InfoTech LLP, Surat, Gujarat, India. We follow the Digital Personal Data Protection Act, 2023 (DPDP Act).

Who is responsible for your data

For your account and billing data, Nexify InfoTech LLP is the Data Fiduciary (the business that decides how your data is used). When one of our customers collects details from their own customers through a lead form, that customer is the Data Fiduciary and Walinko only processes the data on their behalf as a Data Processor.

What we collect and why

How we count clicks without storing your IP

When a link is opened we create a visitor hash from the date, the IP address and the browser, using a salt that changes every day and is deleted after three days. The raw IP address is never stored or logged, and the hashes cannot be linked from one day to the next. This lets an owner see roughly how many people clicked without identifying anyone.

Premium waitlist

If you join the Premium waitlist, we store the email address you give us and, if you add them, your name, the link name you want and which plan you are interested in, along with the consent you gave. We use this only to email you once when Premium launches. To be removed, email [email protected] and we will delete your entry. Otherwise we delete the waitlist 30 days after the launch emails are sent.

Cookies

We use only a small number of strictly necessary cookies to make the site work (a session cookie, a CSRF cookie and a claim cookie). We do not use advertising or cross-site tracking cookies. See our Cookie Policy for the full list.

Who we share data with

We do not sell your data. We use a few trusted processors to run the service, and each only receives what it needs to do its job:

• Cloudflare for hosting, content delivery, bot protection and the transactional emails we send you (verification codes, password resets).
• Razorpay for processing Premium payments, once Premium is live.

Your rights

• You can export your account data as a file and delete your account from settings.
• When you delete your account we anonymise it in place: after a 30 day window we remove or replace your name, email, phone, business details and credentials. Links and leads are deleted. Payment records are kept for 8 years as tax law requires.
• If your details were submitted to a business through a lead form, you can ask that business to delete them, or write to us at [email protected] and we will forward the request and act on the owner’s behalf if they do not respond within 15 days.

Grievance officer

If you have a complaint about how your data is handled, contact our grievance officer at [email protected]. We respond within 30 days.

Changes to this policy

We may update this policy as the service changes. We will update the date at the top and, for significant changes, tell account holders by email.